We offer comprehensive solutions including cloud infrastructure management, cybersecurity, network administration, help desk support, data backup and recovery, consulting, and digital transformation services. Our team handles everything from day-to-day operations to strategic technology planning.

Yes, our Professional and Enterprise plans include 24/7 support. Our Essential plan offers business hours support with emergency after-hours assistance. All plans include proactive monitoring to catch issues before they impact your business.

Security is our top priority. We implement multi-layered security including firewalls, intrusion detection systems, endpoint protection, regular security audits, employee training, and compliance with industry standards like ISO 27001, SOC 2, and GDPR. All data is encrypted both in transit and at rest.

We specialize in integrating with existing systems and can work with any technology stack. We'll conduct a thorough assessment of your current infrastructure and create a seamless transition plan that minimizes disruption to your operations.

Response times vary by plan and severity. Critical issues receive immediate attention with response times under 15 minutes for Professional and Enterprise plans. Non-critical issues are typically addressed within 2-4 hours. We prioritize issues based on business impact.

Yes, we offer complete cloud migration services for AWS, Azure, and Google Cloud Platform. Our team handles planning, migration, optimization, and ongoing management. We ensure zero data loss and minimal downtime during the transition.

Our services are designed to scale with your business. You can upgrade or adjust your plan at any time. We'll work with you to understand your growth projections and ensure your infrastructure can support your business objectives.

Yes, on-site support is available for all plans. Essential plans include scheduled on-site visits, while Professional and Enterprise plans offer both scheduled and emergency on-site support. We also provide remote support for faster resolution of many issues.